Case Manager
1 month ago
West Virginia Employer is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for receiving and responding to incoming calls from referral sources and potential clients, identifying their needs, and consulting with the Director of Clinical Management to determine the company's ability to meet them.
Key Responsibilities
- Receives and responds to incoming calls from referral sources and potential clients
- Identifies clients' needs and consults with Director of Clinical Management
- Completes all viable referrals by setting up and carrying out pre-screening assessments
- Oversees and directs field staff assigned to assist with pre-screening process
- Accesses national/state/company account information
- Consults with third-party representatives regarding client benefit coverage
- Presents company services and negotiates reimbursement levels
- Contacts referral sources to advise them of case acceptance
- Develops and maintains a working knowledge of company services and community resources
Requirements
- Bachelor's degree in a human services field or nursing field
- Valid driver's license
- Two years of experience with case management or related discipline
- Ability to communicate verbally and in writing
About Our Company
West Virginia Employer provides a range of support services to children in need of alternative living environments. We connect families with the resources they need to thrive.
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