Design Consultant in Environments/Signage

2 months ago

Houston, Texas, United States Innovative Environments Houston Full time
Job Description

We are seeking an experienced Design Consultant to join our team at Innovative Environments Houston. This role is responsible for acquiring and retaining long-term, quality clients by generating leads through our lead generation process, converting leads into sales through executing our orchestrated sales process, and providing products, services, and information that our customers will perceive as emotionally satisfying.

Key Responsibilities:
  • Lead Generation and Pipeline Building:
    • Cultivate leads and represent the IE brand to prospective customers.
    • Serve as the IE service expert and help prospects understand the process and resources offered by IE.
    • Frequently set-up one-on-one meetings, lunch and learns, and introduction meetings to potential customers.
    • Serve as a brand ambassador for IE and identify ideal prospects.
    • Prepare and deliver sales performance and pipeline reports to the Director of Corporate Interiors.
  • Sales Consulting and Estimating Process:
    • Take a consultative approach to ensure the customer's design and architectural drawings are replicated with extreme care, efficiency, and with accurate materials to result in an appealing and durable result.
    • Study and review blueprints/plans and anticipate questions and analyze for any concerns.
    • Troubleshoot and problem-solving while working with the client during the quoting process.
    • Collaborate with IE team members to ensure an optimal outcome.
    • Lead the Bidding process – RFI, develop follow-up questions, meet deadline for questions, paperwork, and forms that need to be completed, leading the collection and completion of forms and information needed to complete the bidding process.
    • Provide budgetary proposals.
  • Client Services:
    • Client Integration and Project Kick-Off:
      • Maintain relationships with current clients during open projects.
      • Work collaboratively with the Project Manager, Estimator, Detailing/Art team, and Fabrication team to communicate customer information, debrief the team, and provide introductions to key client representatives to ensure a smooth transition.
      • Follow-up with the client and assist in the process of communicating new information to the customer.
    • AIA Billing:
      • Invoice customers monthly in accordance with AIA/Progressive Billing principles.
      • Adhere to accounting guidelines for deposits, review invoices for accuracy, and assist with collections, if necessary.
    • CRM Updates:
      • Follow-up on open tasks to check on current customers.
      • Record the client temperature and satisfaction level.
      • Capture referrals and client testimonials.
    Requirements:
    • Competencies:
      • Effective sales and negotiation skills.
      • Proficient and comfortable speaking in large groups and presenting material in an effective manner.
      • Self-starter and comfortable working in a fast-paced environment.
      • Excellent communication and interpersonal skills, both verbal and written.
      • Ability to work collaboratively in a team environment to get results and resolve customer needs.
      • Ability to investigate and find the root cause of issues and follow through with corrective actions.
      • Proficient in Microsoft Office suites.
    • Candidate Should Possess:
      • Bachelor's Degree in business administration or related field.
      • At least 5 years' experience working in commercial signage, interiors, and graphics.
      • At least 5 years' experience in business-to-business sales.
      • Experience working with architects, design firms, general contractors, and interior design firms.
      • Proficient with AIA Billing.
      • Experience reading and understanding construction/architectural drawings.
      • Advanced understanding of the fabrication process of signage material.
    What We Offer:
    • Medical and Dental plans effective immediately upon enrollment.
    • 401K with match based on Skyline's overall profitability.
    • Vacation and Holiday pay with floating 'thank you' days.
    • Personal and professional development.

Innovative Environments and associated entities are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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