Technical Support Representative
7 days ago
We are seeking an experienced Technical Support Representative to join our team at Isuzu Motors Limited. This role involves interacting with customers via phone and email to resolve software/hardware related issues with IDSS (Isuzu Diagnostic Service Systems). The successful candidate will have a strong technical background and excellent customer service skills.
Key Responsibilities:
* Provide remote technical support over the phone and internet * Troubleshoot hardware and software issues for E-IDSS * Assist in the fulfillment of website orders * Support the coordination of parts ordering and inbound/outbound shipment logistics
What You'll Need:
To be successful in this role, you will need: * Associates degree or equivalent directly related work experience * Minimum three years customer service experience * Technical/customer relations training courses
Why Join Us:
At Isuzu Motors Limited, we value our employees and offer a comprehensive benefits package, including competitive salary, health insurance, retirement plan, and paid time off. We are committed to fostering a positive and inclusive work environment that supports your growth and well-being.
Estimated Salary Range: $54,223 - $65,388 per year.
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