Security Officer PRN Evening Shift

3 weeks ago

Baltimore, Maryland, United States MedStar Health Full time
Job Summary

MedStar Health is seeking a Security Officer PRN Evening Shift to join our team. As a Security Officer, you will be responsible for ensuring a safe environment for our patients, staff, and visitors. This includes patrolling hospital property, responding to calls for assistance, and reporting on conditions, objects, or persons that may impact the security and/or safety of patients, associates, physicians, visitors, or vendors.

Key Responsibilities
  • Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards.
  • Immediately respond to emergencies to provide necessary assistance to employees and customers.
  • Conduct designated security patrols throughout the facility as directed.
  • Monitor security and appearance of lobbies, waiting areas, elevators, and entrances.
  • Prepare and submit reports and logs of all incidents, investigations, and activities.
  • Proficient in and utilize nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors, and all others remain safe, calm, and respected while onsite.
  • Provide assistance for way-finding, parking, deliveries, and other requested information for the hospital and MedStar affiliates.
  • Respond to security and medical code calls. Investigate incidents and accidents. Gather information and evidence. Notify appropriate authorities or superiors and call for back-up assistance as necessary.
  • Testify at legal proceedings, hearings, and trials.
  • Work cross-functionally to ensure safe and secure environments.
  • Conduct foot security patrols of hospital buildings and grounds, as required. Observe and monitor conditions, objects, or persons which might require police action. Control access to and inspect packages of those leaving buildings. Report all safety, security, and law violations.
  • Collect and secure patient valuables and lost-and-found articles.
  • Monitor camera surveillance system.
  • Respond to circumstances where the exercise of law enforcement authority may be required.
  • Interact with visitors and maintain designated security posts throughout the facility as directed.
  • Ensure quality outcomes for the security department by communicating with security staff and the public.
  • Participate in meetings and on committees and represent the department and hospital in community outreach efforts. Participate in multi-disciplinary quality and service improvement teams.
  • Perform other duties as assigned.
Requirements
  • High School Diploma or GED required.
  • Associate's degree preferred.
  • 1-2 years related security or law enforcement experience required.
  • Prior experience in healthcare preferred (or related field with a patient-first, customer-first mission) preferred.
  • One year of relevant professional-level work experience may be substituted for one year of required education.
Preferred Qualifications
  • DL NUMBER - Driver License, Valid and in State (DRLIC) Valid driver's license.
  • IAHSS- Certification As A Security Officer Basic Certified Healthcare Security Officer (CHSO) certification from IAHSS preferred.
  • CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red 90 Days required.
Knowledge, Skills, and Abilities
  • Verbal and written communication skills.
  • Strong interpersonal skills.
  • Ability to remain calm and thoughtful during a crisis.
  • Ability to assist in de-escalating situations with strong emotions and conflict.
  • Basic computer skills preferred.

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