Automotive Concierge Associate
3 weeks ago
The Hotel Zamora is seeking an experienced Valet Attendant to join our team. As a Valet Attendant, you will be responsible for ensuring every guest receives a memorable lasting impression as they arrive and leave the property. This involves helping guests with their automobiles, luggage, and packages upon arrival and departure, as well as arranging transportation when necessary. You will also assist with beach operations and equipment, as well as pool assistance when needed.
Key Responsibilities:
- Greet and welcome every guest upon arrival.
- Park guests' vehicles safely.
- Assist guests with luggage upon checking in and checking out, and when meeting their transportation.
- Request taxicabs and answer inquiries.
- Inform incoming guests about restaurant hours of operation, location of vending/ice machines, pool and beach information, fitness center information, emergency procedures, equipment, and exit paths while assisting them to their room.
- Take pride in the overall look and feel of the hotel, ensuring cleanliness and conditions are at their peak at all times.
- Submit all lost and found articles accompanied by a Lost and Found report.
- Assist with doorperson functions and beach operations as needed.
- Notify guests via telephone of delivery of automobiles, packages, or other items and assist in delivering of guest items to their rooms.
- Provide other assistance to guests as necessary to ensure the highest quality of service.
Requirements and Qualifications:
- 1-2 years of experience in a public contact position.
- Customer service experience in the hospitality industry strongly preferred.
- High School diploma or equivalent preferred.
- Ability to perform well under pressure.
- Detail-oriented, organized, cleanly.
- Must have a flexible schedule (may be required to work late shifts, weekends, or holidays as needed).
- Must be at least 18 years of age.
- Must possess a valid US driver's license and meet requirements for driving history record obtained through an initial and periodic Motor Vehicle Report.
Benefits:
- Low-deductible health insurance plans.
- Fully paid short-term disability.
- Fully paid life insurance.
- Pet insurance.
- Fully vested 401(k) company match program.
Estimated Salary:$42,000 - $52,000 per year, depending on experience and qualifications.
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