Account Associate

2 weeks ago


Dallas, Texas, United States Westlake Services, LLC Full time
Job Title: Account Associate

We are seeking a highly motivated and customer-focused Account Associate to join our team at Westlake Services, LLC. As an Account Associate, you will be responsible for collecting on accounts that are 1-30 days past due, answering inbound customer service and collection calls, and working with customers to find and arrange collection solutions for individual accounts.

Key Responsibilities:
  • Collect on accounts that are 1-30 days past due using an auto dialer system
  • Answer inbound customer service and collection calls
  • Work with customers to find and arrange collection solutions for individual accounts
  • Meet and exceed daily and monthly goals
Requirements:
  • High School Diploma Required
  • Good communication, listening, and problem-solving skills
  • Basic to intermediate computer knowledge
  • Proper grammar and email etiquette
  • Type a minimum of 35 WPM
Benefits:
  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program

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