Manual Identification Verification Specialist
1 week ago
We are seeking a highly detail-oriented and organized Manual Identification Verification Specialist to join our team at MyBambu. As a key member of our compliance team, you will be responsible for meticulously reviewing and authenticating customer identification documents to ensure compliance with regulatory standards and company policies.
Responsibilities:- Thoroughly examine and verify customer identification documents to ensure accuracy and compliance.
- Identify and report any discrepancies, inconsistencies, or suspicious activities during the verification process.
- Accurately enter and update customer information in our database, maintaining a high level of precision and confidentiality.
- Keep detailed records of identification verification activities, ensuring compliance with data protection regulations.
- Communicate effectively with customers to request additional information or clarification during the identification verification process.
- Collaborate with internal teams to address any issues or discrepancies in a timely and professional manner.
- Bilingual (Spanish or Creole) proficiency is highly preferred.
- Minimum of one year of customer service experience, preferably in a fintech environment.
- Technologically savvy with a strong understanding of Microsoft Suite; Salesforce experience is a plus.
- Banking or financial industry experience is highly desirable.
- Excellent communication skills and a customer-centric approach.
- Proven ability to meet or exceed targets in a sales-oriented environment.
- Strong problem-solving skills and the ability to adapt to a dynamic and fast-paced work environment.
- Excellent medical coverage.
- 15 days of paid time off.
- 7 days of paid holidays.
- Our small family corporate culture.
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Manual Identification Verification Specialist
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West Palm Beach, Florida, United States My Bambu Full timeJob Title: Manual Identification Verification SpecialistMy Bambu is a cutting-edge fintech platform delivering innovative financial solutions to underserved communities. We're seeking a detail-oriented Manual Identification Verification Specialist to join our team.Job SummaryThe Manual Identification Verification Specialist will be responsible for...
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Insurance Verification Specialist
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