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Senior Sales Associate

2 months ago

Brunswick, Maine, United States Katie's PET DEPOT Full time
Job Description

At Katie's PET DEPOT, we are seeking a highly skilled and customer-focused Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Assist Customers: Provide expert advice and guidance to customers on pet-related products and services.
  • Troubleshoot Customer Concerns: Help customers resolve issues with their pets and provide solutions to their problems.
  • Merchandising and Store Maintenance: Maintain a clean and organized store environment, including stocking shelves and displaying merchandise.
  • Animal Care: Assist with the care and well-being of our store animals, including feeding, cleaning, and providing a safe and healthy environment.
  • Operate Cash Register: Process customer transactions and handle cash and credit transactions accurately and efficiently.
  • Perform Daily Store Procedures: Assist with opening and closing procedures, including cash counts and inventory management.

Qualifications:

  • 2 Years Retail Experience: Previous experience in a retail environment is preferred.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for this role.
  • Customer Service Orientation: A strong customer service focus and ability to provide exceptional customer experiences.
  • Problem-Solving Skills: Ability to think critically and resolve customer issues in a timely and professional manner.
  • Computer Literacy: Basic computer skills and knowledge of point-of-sale systems.
  • Physical Demands: Ability to lift up to 50 pounds and stand for long periods of time.