Retail Sales Associate Part Time

1 week ago


Brunswick, Maine, United States BJ's Wholesale Club Full time

Job Summary

BJ's Wholesale Club is seeking a Retail Sales Associate Part Time to join our team. As a Retail Sales Associate, you will be responsible for executing acquisition 365, renewing, upgrading, cross-selling BJ's Loyalty Programs, and providing excellent customer service to members.

Key Responsibilities:

  • Convert potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
  • Sell BJ's membership products to potential new and existing members with high energy and determination.
  • Deliver superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
  • Follow tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
  • Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.

Requirements:

  • Prior front line/customer service or previous sales experience preferred.
  • Results driven with proven success in goal achievement.
  • Basic math skills preferred.
  • Computer proficiency preferred.

Work Environment:

The Retail Sales Associate Part Time will work in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.



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