Product Support Specialist

3 weeks ago


Lowell, Massachusetts, United States RD Enterprises Full time
About the Role: As a Customer Service Associate at RD Enterprises, you will play a key role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer inquiries, providing accurate product information and resolving technical issues.

Key Responsibilities:
  • Respond to customer inquiries via phone and email
  • Provide product information and troubleshoot technical issues
  • Document customer interactions and update records

What We Offer:
  • Competitive salary of $50,000 - $70,000 per year
  • Friendly work environment with opportunities for growth and development
  • Full paid training program


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