Public Transportation Coordinator

3 weeks ago


Manhattan, Kansas, United States Flint Hills Area Transportation Agency (aTa Bus) Full time
Job Overview:

Flint Hills Area Transportation Agency (aTa Bus) is seeking a skilled Dispatcher to join our team. The ideal candidate will possess strong communication skills, be able to work independently, and have experience in customer service.

Job Summary:

This part-time Dispatcher position involves coordinating routes, managing vehicle tracking software, and providing information to internal teams. The successful candidate will have a high school diploma or equivalent and four years of customer service experience.

Key Responsibilities:
  1. Route Coordination: Monitor and direct vehicle routes to ensure efficient service delivery.
  2. Communication: Effectively communicate with drivers, mechanics, and the public through various means.
  3. Traffic Updates: Provide timely traffic updates to support safe travel.
  4. Scheduling: Schedule rides and answer questions related to our services.
  5. Software Management: Manage software that tracks vehicles to optimize route efficiency.
Requirements:
  • Education: High school diploma or equivalent plus four years of customer service experience.
  • Technical Skills: Proficient in Microsoft Office tools (Outlook, Word, Excel, and PowerPoint).
  • Soft Skills: Strong interpersonal, teamwork, and phone skills; ability to work independently; excellent written and verbal communication skills; solid organizational skills with attention to detail; ability to handle multiple tasks and maintain high standards; effective time management skills; must be self-motivated.
Benefits:

The estimated salary for this position is $16.50/hour, based on skills and experience.



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