Technical Support Team Lead

18 hours ago


Pleasanton, California, United States 10X Genomics Full time

**About 10X Genomics

We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.

A technical support team lead plays a crucial role in ensuring that our customers receive exceptional support. This includes troubleshooting complex issues, providing expert advice on the use of our products, and collaborating with cross-functional teams to drive business growth.

The ideal candidate will have extensive experience in technical support, preferably in the biotech or genomics industry. A strong understanding of molecular biology, genomics, and biochemistry is also essential. Additionally, the successful candidate will be comfortable working independently and as part of a dynamic team towards corporate goals.


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