Clinical Services Coordinator

5 days ago


Forest Lake, Minnesota, United States OSI Physical Therapy Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Services Support to join our team at OSI Physical Therapy. The successful candidate will be responsible for ensuring a smooth and efficient experience for our patients and staff.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, ensuring a welcoming and friendly atmosphere in the reception area.
  • Manage therapists' schedules, scheduling patients, canceling and rescheduling appointments, and alerting staff to changes.
  • Direct incoming calls to the appropriate person or location.
  • Coordinate walk-in patient registration and entry of relevant information into the computer system.
  • Perform accurate data entry, including verification of correspondence and other records.
  • Assist therapists with patient care responsibilities, including rooming patients, setting up equipment, and cleaning rooms.
  • Assume responsibility for clinic opening and closing activities when necessary.
  • Perform delegated insurance-related responsibilities, including collecting and validating insurance information.
  • Coordinate daily chart preparations, including paperwork and patient follow-up calls.
Requirements

The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment. A high school diploma or equivalent is required, with previous experience in a similar role preferred.



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