Memphis Lockbox Mailroom Specialist
3 weeks ago
We are seeking a highly skilled and detail-oriented Lockbox Mailroom Handler to join our team at First Horizon Bank Operations. As a Lockbox Mailroom Handler, you will play a critical role in ensuring the smooth processing of incoming check remittances and maintaining the highest level of quality and productivity.
Key Responsibilities- Operate various equipment, including the XDS and Opex 3690, to presort, open, and extract incoming check remittance payments.
- Prepare batches of work by extracting checks and remittances from envelopes and inputting data into the system.
- Verify negotiability of checks and balance/reconcile electronic and paper documentation.
- Maintain site productivity and quality standards, contributing to meeting team goals and individual responsibilities.
- Ensure adherence to customer and bank guidelines, including operations, internal audit, and security protocols.
- Remittance processing or banking operations experience preferred.
- Ability to analyze and comprehend client standard operating procedures and instructions.
- Intermediate computer skills and keyboard usage.
- Production environment focus on meeting deadlines and quotas.
- Attention to detail with accuracy and good eye-hand coordination.
- Ability to lift up to 15-20 pounds and work in a fast-paced environment.
First Horizon is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.
Benefits- Medical, dental, and vision benefits.
- HSA with company match.
- Maternity and parental leave.
- Tuition reimbursement.
- Mentor program.
- 401(k) with 6% match.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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