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Patient Liaison Officer

2 months ago

Columbus, Ohio, United States InsideHigherEd Full time

Company Overview:
InsideHigherEd is dedicated to fostering a supportive environment for individuals seeking to improve their health and well-being. We are committed to enhancing the experiences of patients and their families through compassionate care.

Position Summary:
We are looking for a Patient Liaison Officer to join our team. In this role, you will play a crucial part in facilitating communication and support for patients and their families, ensuring they receive the necessary information and assistance during their time with us.

Key Responsibilities:

  • Assist families and visitors by providing guidance and support through direct interaction.
  • Address concerns with a focus on empathetic communication.
  • Implement conflict resolution strategies and service recovery techniques when required.

Minimum Qualifications:

  • High School diploma or equivalent.
  • At least one year of full-time experience in a healthcare-related position.
  • Proven customer service abilities and a collaborative mindset.
  • Excellent interpersonal, conflict resolution, and communication skills.

Employee Benefits:

  • Retirement savings plans with substantial employer contributions.
  • Comprehensive health insurance options, including dental and vision coverage.
  • Paid time off for vacation, illness, and parental leave.
  • Eligibility for public service loan forgiveness programs.
  • And additional benefits.

Location: To be determined
Hours: Full-time, 40 hours per week
Shift: Flexible scheduling available
Note: Final candidates will undergo a background check and drug screening.

We appreciate your interest in a career with InsideHigherEd. We are an equal opportunity employer committed to promoting diversity and inclusion in our workplace.