Retail Pharmacy Technician Trainee

The Retail Pharmacy Technician Trainee will assist in the various activities of the pharmacy department under the direct supervision of a licensed pharmacist. This role requires a strong understanding of computer technology and excellent customer service skills in a fast-paced environment.

• Greets patients and ascertains their needs.
• Provides kind and professional patient service.
• Receives, checks-in, rotates and stores all medications and supplies received from manufacturers, wholesalers and other vendors.
• Completes data entry, insurance and billing procedures and prepares prescriptions.
• Supports the system of drug inventory, distribution and quality control.
• Participates in the physical inventory of all pharmaceutical products.
• Identifies and segregates expired medications from the main inventory.
• Maintains the organization and cleanliness of the pharmacy.
• Restocks the medication dispensing areas.
• Interprets medication labels and accurately picks medications from the dispensing stock.
• Accurately counts or measures the product and places it in the proper location.
• Learns the Enterprise Rx, Script-Pro, Pickpoint and RMS systems with proficiency.
• Learns proper maintenance of all systems.
• Escalates issues to Pharmacists as needed.
• Understands the requisite laws and regulations related to the practice of the Pharmacy Technician Trainee.
• Represents the pharmacy department and NCH in a professional manner.
• Reports to work on time and gives adequate notice of absenteeism or tardiness.
• Adheres to all Pharmacy and NCH policies and procedures.
• Participates in quality improvement activities.
• Develops and maintains a positive and professional relationship with customers and NCH staff.
• Maintains confidentiality at all times.
• Performs other duties as assigned.

• Trainees may not request nor accept new or refill prescriptions/orders.
• Trainees may not assist in transport or handling of controlled substances.
• The essential duties and responsibilities may be done by the trainee only if the pharmacist-on-duty approves.
• The trainee must have the title "Pharmacy Technician Trainee" on their hospital ID badge.

• Must work under the direct supervision of the pharmacist and have no drug related offenses.
• Ability to work effectively with all NCH staff.
• Ability to provide compassionate care to patients.
• Ability to tactfully communicate with both internal and external customers.
• Ability to work well on a team as well as independently.
• Ability to recognize emergency situations and respond appropriately.
• Ability to demonstrate excellent customer service skills in a fast-paced environment.
• Ability to demonstrate adequate technical skills and judgment.
• Ability to pass department competencies.
• Ability to maintain confidentiality.
• Strong understanding of computer technology.
• Strong attention to detail.
• Exceptional organizational skills and flexibility to handle multiple tasks and deadlines.
• Must be able to communicate verbally, read and write English proficiently.
• High school diploma or equivalent required.
• Candidate must successfully complete the Massachusetts Board of Pharmacy Technician in Training application and receive a License.

• Day & evening shifts, some weekends.
• Must be available to work overtime as needed to complete all job duties.
• Ability to help lift objects ranging from 5 to 30 pounds.
• Must be available to work in the case of a Hospital declared emergency.

Nantucket Cottage Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.