Financial Settlement Operations Manager
12 hours ago
Financial Settlement Operations Manager
About the Role:CORD Financial Services LLC is seeking an experienced Financial Settlement Operations Manager to oversee our settlement and onboarding processes for ATM customers and terminals.
Key Responsibilities:- Settlement Setup and Reconciliation:
- Oversight of daily settlement setup processes for all ATMs and operators, ensuring accurate data entry between systems.
- Discrepancy monitoring and resolution related to incomplete or inaccurate setup.
- Proper accounting of transaction fees, chargebacks, returns, and network costs.
- Data Analysis and Reporting:
- Daily, weekly, and monthly settlement reports to track ATM transaction volumes, fees, and settlement outcomes as needed.
- Reports provided to internal stakeholders, including finance, operations, and executive teams.
- Stakeholder Management:
- Point of contact between sponsor banks, atm operators, merchants, and internal stakeholders.
- Vendor relationships managed to ensure smooth settlement processes across parties.
- System and Process Optimization:
- Collaboration with Customer Support Team to improve settlement setup systems and processes where possible.
- Implementation and maintenance of best practices for settlement setups and reconciliation to ensure accuracy, security, and regulatory compliance.
- Efforts led to minimize manual reconciliation processes through automation and technological solutions.
- Compliance and Risk Management:
- Settlement processes comply with applicable regulations, including network, sponsor bank, and financial industry standards.
- Risks associated with transaction settlement, including fraud detection and prevention measures identified and mitigated.
- Stay up-to-date with changes in financial regulations and card network rules impacting settlement processes.
- Team Leadership:
- Leadership and management of a team of settlement specialists, providing guidance and support for efficient performance.
- Training sessions and workshops conducted to improve team understanding of settlement procedures, systems, and industry changes.
- Team performance monitored and development opportunities provided to ensure high competence in settlement operations.
- Education:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Experience:
- 5+ years of experience in ATM operations, financial settlement, payment processing, or a related financial services role.
- Strong understanding of ATM transaction flows, card network settlement processes, and electronic funds transfer (EFT) systems.
- Proven experience in managing high-volume financial transactions and reconciliation.
- Skills:
- Proficient in financial reconciliation and accounting principles.
- Excellent analytical skills, with the ability to interpret and resolve complex settlement discrepancies.
- Strong communication and interpersonal skills, with the ability to work cross-functionally with both internal teams and external partners.
- Proficiency in financial and transaction settlement software; experience with tools like Excel and ERP systems.
Office-based with occasional travel to remote offices. Standard business hours, with occasional after-hours work to accommodate settlement cycles and address urgent issues.
Equal Opportunity Employer:CORD Financial Services LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, and disability, or any other legally protected basis, in accordance with applicable federal, state, and local law.
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