Business Process Analyst

3 weeks ago

Palm Harbor, Florida, United States GEOGRAPHIC SOLUTIONS INC Full time
Job Description

**Job Summary:**

This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

**Key Responsibilities:**

  • Analyze business and user needs, document requirements and translate both into proper specifications for each project
  • Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented
  • Possess strong knowledge of software development lifecycle (SDLC) of large-scale development projects
  • Translate business requirements into concise system requirements for use by the software architects and development teams
  • Foster productive communication between technical and non-technical audiences to ensure technology solutions fulfill the business needs
  • **Responsibilities Include:**
  • Identify, document and diagram business requirements and processes
  • Knowledge of project management methodologies and practices
  • Assist with validation and testing of applications written to the design specification

**Communication Skills:**

  • Excellent written and oral communication skills
  • Facilitate team and client meetings effectively
  • Keep the client and project team well informed of project status, issues and issue mitigation strategies
  • Resolve and/or escalate issues in a timely fashion
  • Effectively communicate relevant project information to superiors

**Technical Requirements:**

  • Ability to write design specifications outlining needs to improve the VOS system to support Department of Education programs
  • MS SQL server (2008/2012) and query knowledge is desirable
  • Testing of applications written to the design specifications written
  • Ability to track data through the database as it relates to the application and when required federal reporting requirements
  • Review of all customer change orders, enhancement requests to VOS application components to determine feasibility, update requirements documents, and make recommendations regarding the implementation of the request modifications

**Leadership and Teamwork:**

  • Inspire coworkers to attain goals and pursue excellence
  • Manage the process of innovative change effectively
  • Identify opportunities for improvement and make constructive suggestions for change

**Requirements:**

  • Knowledge and Skills:
  • Proficient in MS Office to include: Word, Excel, Outlook, Power Point, Visio, and Project
  • Knowledge of relational databases and basic SQL query techniques
  • Must have experience interfacing with customers, internal managers and staff
  • Strong interpersonal and relationship management skills
  • Strong oral and written communication skills with an attention to detail
  • Strong leadership skills with a proven past to drive results and affect change
  • Ability to prepare presentations and conduct training sessions at the annual User's Conference
  • Knowledge of the software development life cycle
  • Bachelor's Degree in business or related field, or equivalent experience preferred

**Travel:**

  • May be required to visit client sites, attend National Conferences and/or assist in marketing presentations which are assigned by Manager when appropriate

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