Hotel Operations Manager

3 weeks ago


Minneapolis, Minnesota, United States Graves Hospitality Full time

About the Role

We are seeking an experienced Hotel Operations Manager to join our team at Graves Hospitality. In this critical role, you will oversee the smooth operation of our front office functions and lead a team of staff members.

Key Responsibilities

  • Direct and work with team members to ensure efficient check-in and check-out processes for guests.
  • Ensure exceptional guest service is provided by the front office team.
  • Interview, train, counsel, schedule, and supervise front office team members.
  • Manage the movement of guests in and out of the hotel, ensuring seamless experiences.
  • Review arrivals, noting any special requests or challenges.
  • Enforce proper credit policies and assist guests with services and requests.

Requirements and Qualifications

  • A minimum of 2 years of experience working on a hotel front desk.
  • Prior supervisory experience in a hotel front office setting is preferred.
  • Familiarity with Opera systems is a plus.
  • Ability to work during peak operating hours, including nights, weekends, holidays, and special events.
  • Strong guest service skills are essential.

Compensation Package

The estimated salary for this position is $50,000 - $65,000 per year, based on industry standards and location considerations.



  • Minneapolis, Minnesota, United States Sage Hospitality Full time

    Job TitleHotel Operations ManagerAbout the RoleWe are seeking a highly skilled Hotel Operations Manager to join our team at Sage Hospitality. This is a unique opportunity to work in a dynamic and fast-paced environment where no two days are ever the same.Key ResponsibilitiesManage Front Desk Operations: Respond to arriving, departing, and in-house guests by...


  • Minneapolis, Minnesota, United States Canopy by Hilton Minneapolis Mill District Full time

    Job OpportunityWe are seeking an experienced Hotel Front Office Manager to join our team at the Canopy by Hilton Minneapolis Mill District. As a key member of our operations team, you will be responsible for overseeing the front desk and leading the guest experience.This is a fantastic opportunity to work with a dynamic team in a fast-paced environment. If...


  • Minneapolis, Minnesota, United States Aimbridge Hospitality Full time

    Job DescriptionThe Night Auditor is a critical position within our hotel, responsible for managing the front desk and accounting functions during the overnight shift. This role requires a detail-oriented individual with excellent communication skills who can provide exceptional guest service while maintaining accurate records and balancing transactions.Key...


  • Minneapolis, Minnesota, United States Brooklyn Center Hotel Full time

    Job DescriptionYour role as Hotel Chief Engineer at Brooklyn Center Hotel will involve maintaining and improving our property. This includes performing preventative maintenance in all rooms and public spaces, maintaining our pool, and the exterior of our building.ResponsibilitiesPerform cleaning activities such as dusting, mopping etc.Apply basic fixes to...

  • Hotel Housekeeper

    1 month ago


    Minneapolis, Minnesota, United States The Hotel Minneapolis Full time

    Hotel Room Attendant OpportunityWe are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at The Hotel Minneapolis. As a key member of our housekeeping department, you will play a vital role in ensuring our guests have an exceptional stay with us.About the JobThe Hotel Room Attendant is responsible for maintaining the...


  • Minneapolis, Minnesota, United States Marriott Minneapolis NW Full time

    About the RoleWe are seeking an experienced Hotel Front Desk Operations Manager to join our team at the Marriott Minneapolis NW. The successful candidate will be responsible for balancing transactions, conducting security walks, and maintaining cashiering responsibilities according to Aimbridge Hospitality standards.


  • Minneapolis, Minnesota, United States Delta Hotels by Marriott Minneapolis NE Full time

    Hotel OverviewWelcome to Delta Hotels by Marriott Minneapolis NE, where luxury meets convenience. Our hotel is situated in the heart of the city, offering easy access to top attractions and businesses. Our team is dedicated to providing exceptional service and ensuring a memorable stay for our guests.Amenities:State-of-the-art fitness center.In-room...


  • Minneapolis, Minnesota, United States The Hotel Minneapolis Full time

    About Our CompanyThe Hotel Minneapolis is a premier hospitality company dedicated to providing exceptional customer experiences. We value our employees and strive to create a positive and supportive work environment.Job Title: Housekeeping InternWe are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Intern. In...


  • Minneapolis, Minnesota, United States Rand Tower Hotel Tribute by Marriott Full time

    About Us: At Rand Tower Hotel, Tribute Portfolio by Marriott, we prioritize our employees and strive to create a supportive work environment that fosters growth and development. Our commitment to a People First culture is evident in our approach to employee benefits, training, and development opportunities. We offer a range of perks, including comprehensive...


  • Minneapolis, Minnesota, United States Marriott Minneapolis NW Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Manager to join our team at the Marriott Minneapolis NW. As a Night Auditor, you will be responsible for operating the front desk during the overnight shift, registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.Key...


  • Minneapolis, Minnesota, United States Aimbridge Hospitality Full time

    As a Front Desk Agent at Marquette Hotel, Curio Collection by Hilton, you will play a vital role in delivering exceptional guest experiences and ensuring the hotel's high standards are met. The estimated salary for this position is around $43,000 per year, based on the location in Minneapolis.Job Description: Register guests and provide outstanding service...


  • Minneapolis, Minnesota, United States Advanced Operations Partners Full time

    Advanced Operations Partners seeks an experienced Operations Manager to oversee our warehouse operations in Minneapolis, MN. As a key member of our team, you will be responsible for leading warehouse personnel and drivers, managing a team of warehouse supervisors and unionized operational staff, and implementing lean and continuous improvement...


  • Minneapolis, Minnesota, United States Schulte Full time

    As a Guest Service Manager at Graduate by Hilton Minneapolis, you will be part of a dynamic team that delivers exceptional guest experiences. This role requires a high level of motivation, leadership skills, and attention to detail, with a focus on driving revenue growth and improving overall service quality.**Key Responsibilities:**Ensure seamless guest...

  • Front Desk Expert

    1 week ago


    Minneapolis, Minnesota, United States Rand Tower Hotel Tribute by Marriott Full time

    Rand Tower Hotel Tribute by Marriott is committed to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. We value our employees and offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off.The ideal candidate will be a highly motivated individual who...


  • Minneapolis, Minnesota, United States HEI Hotels and Resorts Full time

    ResponsibilitiesShadow identified leaders within the Housekeeping department at the hotel.Consistently attend department meetings within Housekeeping as well as any leadership meetings at the hotel.Become proficient with operating the Property Management System (PMS) and all other systems used by the Housekeeping department.Utilize labor management tools to...


  • Minneapolis, Minnesota, United States Brooklyn Center Hotel Full time

    Job OverviewThe Hotel Chief Engineer is responsible for the overall maintenance and upkeep of our hotel. This includes performing routine maintenance tasks, addressing any issues that arise, and ensuring all systems and equipment are functioning properly.Main ResponsibilitiesConduct regular inspections of hotel facilities and equipmentDevelop and implement...

  • Hotel Night Auditor

    1 week ago


    Minneapolis, Minnesota, United States Hampton Inn Minneapolis Full time

    Job OverviewIn this dynamic role, you will be responsible for ensuring the smooth operation of our hotel's front desk during overnight hours. As a Night Auditor, you will register guests, manage reservations, prepare daily reports, balance transactions, and conduct security walks.


  • Minneapolis, Minnesota, United States Aloft Downtown Minneapolis Full time

    About the JobAt Aloft Downtown Minneapolis, we're looking for a talented Night Auditor to join our team. As a Night Auditor, you'll be responsible for overseeing the overnight operations of the hotel, ensuring the accuracy of guest accounts, and providing exceptional customer service.Key Responsibilities:Verifies revenue from all sources is accurately...


  • Minneapolis, Minnesota, United States Goodwin Recruiting Full time

    Compelling Career OpportunityWe are seeking a talented and driven Executive Sous Chef to enhance our culinary team.This role is perfect for a motivated, hands-on professional looking to take their career to the next level in a dynamic hotel environment.Key ResponsibilitiesOversee daily restaurant operations with a focus on excellence, profitability, and...


  • Minneapolis, Minnesota, United States Goodwin Recruiting Full time

    Executive Sous Chef OpportunityGoodwin Recruiting is seeking a seasoned Executive Sous Chef to lead our culinary team in a dynamic hotel environment.We offer a competitive salary with a 10% bonus, paid time off and vacation, 401K, comprehensive healthcare package, and opportunities for professional growth.Key Responsibilities:Oversee daily restaurant...