Division Manager IT End User Services

3 weeks ago


Houston, Texas, United States CommonSpirit Health Full time
Job Summary

CommonSpirit Health is a nonprofit, Catholic health system dedicated to advancing health for all people. As a Division Manager IT End User Services, you will play a key role in ensuring the successful execution of End User Services across multiple markets, including the Houston Metro Area, Lufkin, Bryan, and Lake Jackson.

Responsibilities
  • Prepares, reviews, interprets, and analyzes various information, data, and reports to recommend and implement tactical procedures to improve operational effectiveness and enhancements to services or programs.
  • Ensures compliance with CommonSpirit Health policies/procedures and applicable Federal, state, and local laws, regulations, codes, and/or standards.
  • Resolves customer escalations, conducts site visits and inspections, and maintains enterprise standards within the Division.
  • Manages the activities of an assigned CommonSpirit Health Information Technology process, including designated projects or programs, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings.
  • Serves as a liaison with internal departments, executives, external organizations, and public representatives, representing the organization at various meetings, public events, on committees, and/or other related events regarding services, programs, projects, and facilities.
Requirements
  • Bachelor's Degree in a Related Field or Equivalent Professional Experience required.
  • 3 years of relevant technical and business experience required.
  • 1 year Information Technology Leadership Experience required.
  • Experience supervising and building relationships with people at a variety of levels required.
  • Demonstrated ability to launch and deliver a single IT project on time and within budget required.
  • Healthcare experience strongly preferred.


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