Barista/Sales Associate

1 week ago


Baltimore, Maryland, United States Kneads Bakeshop Full time
Job Summary:

The Barista/Sales Associate is responsible for providing exceptional customer service and sales experience to guests of the Kneads Bakeshop. This role involves preparing and serving filter coffee, tea, non-espresso based drinks, and food according to Kneads guidelines. The ideal candidate will be a key player in our effort to provide amazing customer experiences, greeting, welcoming, and assisting all customers upon entry and throughout their visit.

Key Responsibilities:

Prepare and serve filter coffee, tea, non-espresso based drinks, and food according to Kneads guidelines.
Act as a key player in our effort to provide amazing customer experiences.
Greet, welcome, and assist all customers upon entry and throughout their visit.
Accurately perform cashiering duties including sales, returns, exchanges, and cash handling.
Secure all money at the end of each shift, complete necessary paperwork.
Efficiently perform restocking, tidying, and cleaning duties.
Completion of daily and long-term checklists, meeting work quality standards set by Manager.
Communicate important updates to Shift Leaders during shift changes.
May be required to help with weekly/monthly inventory.
Serves wine, draft or bottled beer and food to bar guests according to Kneads standards.
Mix ingredients to prepare signature cocktails and other drinks for restaurant & private events.
Responsible for proper storage of alcohol.
Knowledge of Bakery Café & Market Menus.
Maintain knowledge of new coffees, seasonal items, and retail promotions.
Will be assigned to serve banquets and private events as needed.
Attend skill building classes to continuously enhance your own skill set.

Requirements:

Previous barista & bartending experience.
Ability to stand for extended periods of time.
Good knowledge of liquor and preparation methods.
Excellent Barista Technical Skills.
Cash handling experience
Must be able to cashier and take customer orders.
Kindly greet and answer any questions customers may have.
Upkeep market so that it is presentable.
Ability to answer inquiries about marketplace items.

What We Offer:

At Kneads Bakeshop, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long-term growth. We offer competitive pay and comprehensive and affordable benefits packages, including medical, dental, vision, and 401k matching. We are an equal opportunity employer and do not discriminate in our selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

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