Customer Experience Specialist

6 days ago


Voorhees, United States Comcast Full time
Job Overview

At Comcast, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist in our Pro Shop, you'll play a vital role in providing top-notch service to our customers. Your primary responsibility will be to assist customers with their needs, resolve any issues they may encounter, and ensure they leave our shop with a positive impression of our brand.

Key Responsibilities:

  • Complete customer transactions using the POS register system
  • Provide excellent customer service, addressing any concerns or complaints promptly
  • Develop strong product knowledge to effectively recommend products to customers
  • Maintain the appearance of the store, including stocking shelves and performing general housekeeping duties
  • Work a variable schedule, including nights and weekends, as needed

Requirements:

  • High School Diploma or equivalent required; some experience in sales or customer service preferred
  • Possess excellent communication and interpersonal skills
  • Ability to work well under pressure and adapt to changing situations
  • Familiarity with cash handling procedures and basic math skills

Compensation:

Base Pay: $16.00 per hour. Plus commission on sales performance, and eligibility for bonus incentives. A comprehensive benefits package is also included.



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