Travel Experience Specialist

4 weeks ago


Atlanta, Georgia, United States One Ten Inc Full time
Job Summary

As a Servicing Travel Advisor at One Ten Inc, you will be responsible for delivering exceptional customer experiences for travelers with new and existing reservations. You will serve as a trusted travel expert, providing clarity and positivity in all interactions.

Key Responsibilities

Demonstrate ownership in assisting customers with customized travel experiences
Respond to customer inquiries and resolve issues by focusing on short-term and long-term fixes
Collaborate with internal teams to troubleshoot and deliver timely resolutions
Maintain knowledge of client programs, products, and procedures
Effectively negotiate with vendors and external customers to reach a resolution

Requirements

High School Diploma or equivalent
2+ years of experience in the travel industry
Intermediate to advanced knowledge of the Global Distribution System (GDS) and/or other technology platforms
Excellent communication and interpersonal skills
Ability to work independently and as a team member

What We Offer

One Ten Inc is committed to providing a supportive and dynamic work environment. As a Servicing Travel Advisor, you will have the opportunity to grow and develop your skills in the travel industry. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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