Travel Experience Specialist
4 weeks ago
As a Servicing Travel Advisor at One Ten Inc, you will be responsible for delivering exceptional customer experiences for travelers with new and existing reservations. You will serve as a trusted travel expert, providing clarity and positivity in all interactions.
Key Responsibilities
- Demonstrate ownership in assisting customers with customized travel experiences
- Respond to customer inquiries and resolve issues by focusing on short-term and long-term fixes
- Collaborate with internal teams to troubleshoot and deliver timely resolutions
- Maintain knowledge of client programs, products, and procedures
- Negotiate with vendors and external customers to reach a resolution
Requirements
- High School Diploma or equivalent
- 2+ years of experience in the travel industry
- Intermediate to advanced knowledge of the Global Distribution System (GDS) and/or other technology platforms
- Effective communication and interpersonal skills
- Working knowledge of Microsoft Office programs
Location
Atlanta, GA
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