Social Media Engagement Manager

7 days ago


West Bend, Wisconsin, United States Delta Defense Full time
Job Title: Social Media Engagement Manager

Delta Defense, LLC is seeking a highly skilled Social Media Engagement Manager to lead our social media moderation team. As a key member of our team, you will be responsible for fostering a positive online community, managing user-generated content, and ensuring our brand's online reputation is maintained.

Key Responsibilities:
  • Develop and execute strategies to grow and strengthen our online community
  • Manage, mentor, and lead a team of social media moderators
  • Oversee the moderation of comments and private messages across all social media platforms
  • Collaborate with cross-functional teams to address issues and align strategies
  • Build and maintain social listening by leveraging best industry practices
  • Own online reputation scorecard, helping the business understand public perception
Requirements:
  • Minimum of 5 years of professional experience managing or leading people
  • High school diploma or GED
  • Bachelor's degree in communications, marketing, or a related field
  • Experience in successfully building and managing a community on social media channels
  • Excellent written and verbal communication skills
  • Demonstrated understanding of online community dynamics and social media platforms
Why Work at Delta Defense:
  • 23 Days of Personal Time Off, 8 company holidays, plus paid day of volunteer service annually
  • Personal protection, fitness, and home office reimbursement program
  • Robust insurance coverage options
  • Complimentary USCCA Elite membership & store discounts


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