Clinical Care Manager
2 days ago
A.T. Still University's Missouri School of Dentistry and Oral Health (ATSU-MOSDOH) is seeking a full-time non-exempt Clinical Care Manager to oversee D3/D4 students' clinical progress, productivity, and utilization of time in the Comprehensive Care Units (CCUs). The successful candidate will coordinate the treatment of active patients, track and manage the completion of essential experiences and competencies by each student, and ensure regular, ongoing patient visits.
Key Responsibilities- Management of Patients' Clinical Care
- Study and manage patient families for D3 and D4 students in the CCUs, ensuring regular, ongoing patient visits.
- Ensure each patient is placed on appropriate recall once care is completed, following the St. Louis Dental Center Recall Plan.
- Monitor students' clinical productivity, manage open time slots on students' schedules due to no-shows/cancellations, etc.
- Analyze the patient family spreadsheet for each student in the CCU on a daily basis and communicate with student doctors and CCU Directors when lapses are noted.
- Management/Support of Student's Clinical Progress
- Manage student attendance and accountability and report to CCU Directors and Vice Dean for Clinical Affairs and Advanced Dental Education.
- Schedule, coordinate, and support monthly student progress meetings.
- Analyze the Student Monthly Clinical Progress report for each student, highlight areas of concern, and develop a list of potential solutions or corrective actions before each meeting.
- Study the completion of Essential Experiences for each student in their Comprehensive Care Unit, and advise the CCU Director and the Vice Dean for Clinical Affairs when a student's progress is unsatisfactory.
- Monitor the completion of competencies by each student and make recommendations for the transfer of patients, if needed, in order to provide equitable experiences for all students.
- Assist with D3 research projects as appropriate.
- Bachelor's degree required; Master's degree preferred.
- Education or health field degree preferred.
- Dental background desirable but not required.
- Public Health background desirable but not required.
- Some experience in administration, leadership, strategic planning, policy development, and collaboration required.
- Patient/client coordination experience desirable.
- Experience with project management or development and implementation of new programs highly desirable.
- 2-3 years of experience.
- Experience in directing a program and employees, planning, implementing, and evaluating programs, working with patients, clients, or providers, developing spreadsheets, and managing data.
- Leadership skills.
- Education administration skills.
- Strong communication and presentation skills.
- Good writing skills.
- Intermediate to Advanced Computer and technology skills (Word, Excel, Google sheets, internet).
- Strong organizational and planning skills (setting targets and time lines).
- Ability to implement and evaluate programs and student work.
- Facilitation and problem-solving skills.
- Networking skills.
- Ability to stimulate and engage students and communicate with faculty and staff.
- Ability to work in small and large groups.
- Interest in working for a non-profit organization that emphasizes public health, serving the underserved, and mentoring students in providing dental care for the underserved.
- Positive attitude.
- Open-minded.
- Able to make decisions.
- Independent thinker.
- Self-directed.
- Organized.
- Responsible, reliable, and responsive.
- Multi-tasker, detail-oriented.
- Able to develop and implement.
- Adaptable to change, personable.
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