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IT Support Specialist

2 months ago

Sitka, Alaska, United States South East Alaska Regional Health Consortium Full time
South East Alaska Regional Health Consortium is seeking a skilled IT Specialist I to join our team. As a key member of our technical services department, you will be responsible for providing top-notch support to our end-users, ensuring the smooth operation of our computer systems and networks. Your expertise will be essential in troubleshooting and resolving technical issues, installing and configuring software and hardware, and providing training and guidance to our staff. If you have a passion for technology and a commitment to delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Provide technical support to end-users via phone, email, and in-person
* Install, configure, and maintain computer systems, software, and peripherals
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Provide training and guidance to staff on the use of computer systems and software
* Collaborate with other technical teams to ensure seamless operation of our systems

**Requirements:**

* High school diploma or equivalent
* A+ certification or equivalent
* 2 years of experience in a technical support role
* Strong knowledge of computer systems, software, and peripherals
* Excellent communication and problem-solving skills

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.