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Property Management Associate
2 months ago
About Cousins Employees LLC:
Cousins Employees LLC is a prominent real estate investment trust (REIT) based in Atlanta, specializing in the management and development of high-quality office properties across key urban markets in the Sun Belt region. Our strategy focuses on maintaining a premier portfolio of Class A office buildings, ensuring a disciplined approach to capital allocation, and fostering strong local operational capabilities.
Position Summary:
The Property Management Associate plays a vital role in the daily execution of policies and procedures aimed at ensuring optimal property management. This position emphasizes exceptional customer service and the enhancement of property value through proactive management.
Key Responsibilities:
Customer Engagement and Property Oversight
- Foster and maintain positive relationships with tenants by delivering high-quality service and addressing their needs promptly.
- Facilitate communication regarding tenant transitions, including move-ins and move-outs.
- Coordinate tenant events and orientations to enhance community engagement.
- Conduct regular meetings with tenants to share updates and gather feedback on property services.
- Develop and implement programs to ensure tenant satisfaction with amenities and services.
- Manage the property website, ensuring all information is accurate and up-to-date.
- Perform regular property inspections to identify risks and ensure compliance with maintenance standards.
- Prepare various reports, including property status and inspection findings.
- Assist in managing service contracts for property maintenance, including overseeing the bidding process.
- Support emergency response training and participate in drills to ensure preparedness.
- Collaborate on construction projects, ensuring quality control and adherence to design plans.
Financial Management
- Assist in the preparation of the operating budget, including revenue and expense management.
- Collaborate with property managers to generate monthly financial reports.
- Review and approve billing for services rendered.
- Ensure accuracy in invoicing for major service providers.
- Understand and calculate operating expense prorations and prepare customer statements.
- Work with the administrative team on accounts receivable and payable management.
- Prepare annual communications regarding rental agreements.
Leasing Administration
- Oversee lease agreements, ensuring compliance with contractual obligations.
- Prepare necessary documentation for lease commencement and notifications.
- Review lease abstracts and support the leasing team in property tours.
- Collaborate with legal counsel to ensure lease language meets property-specific requirements.
Qualifications:
- Minimum of 2 years of experience in commercial property management.
- Preferred experience in commercial real estate office management.
- Bachelor's degree is preferred; a high school diploma is required.
- Valid driver's license is necessary.
- Strong interpersonal skills and the ability to communicate effectively.
- Detail-oriented with excellent organizational skills.
- Proficient in Microsoft Office and property management software.
- Ability to analyze problems and develop effective solutions.
- Demonstrated commitment to customer service and ethical business practices.
Cousins Employees LLC is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Employment decisions are based on merit and qualifications without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.