Telehealth Assistant
1 week ago
At Find HealthCareers, we are seeking a highly skilled Telehealth Assistant to join our team. As a Telehealth Assistant, you will play a crucial role in facilitating and enhancing telehealth visits between healthcare providers and patients.
Key Responsibilities:
- Serve as a liaison between providers, facilities, and patients to ensure seamless virtual healthcare delivery.
- Assist with virtual care activities, including gathering and documenting medical history, medication refills, and test result updates.
- Prepare patients' charts and lab results for telehealth encounters and communicate with medical departments for referrals to specialists.
- Follow up on inbound requests with outbound communication to providers, facilities, and patients regarding patient care.
- Travel to facilities and private homes to conduct successful visits.
- Assist patients with pre-telehealth visit preparations, including providing technical guidance and ensuring necessary equipment and internet connectivity.
- Perform clinical and administrative duties, including greeting patients, preparing charts, taking patient histories, and reviewing medication lists.
Requirements:
- Medical Assistant Diploma/Certificate from an accredited school.
- At least 2+ years of experience in Primary Care or working with geriatric populations.
- Must own reliable devices with video capability and have a valid Arizona Driver's License.
- Active CPR and Basic Life Support (BLS) certification.
- Strong verbal and written communication skills.
- Experience working with electronic health records and Google Suite.
- Bilingual (Spanish) preferred.
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