Telehealth Assistant

1 week ago


Glendale, Arizona, United States FIND HealthCareers Full time
Job Title: Telehealth Assistant

At Find HealthCareers, we are seeking a highly skilled Telehealth Assistant to join our team. As a Telehealth Assistant, you will play a crucial role in facilitating and enhancing telehealth visits between healthcare providers and patients.

Key Responsibilities:

  • Serve as a liaison between providers, facilities, and patients to ensure seamless virtual healthcare delivery.
  • Assist with virtual care activities, including gathering and documenting medical history, medication refills, and test result updates.
  • Prepare patients' charts and lab results for telehealth encounters and communicate with medical departments for referrals to specialists.
  • Follow up on inbound requests with outbound communication to providers, facilities, and patients regarding patient care.
  • Travel to facilities and private homes to conduct successful visits.
  • Assist patients with pre-telehealth visit preparations, including providing technical guidance and ensuring necessary equipment and internet connectivity.
  • Perform clinical and administrative duties, including greeting patients, preparing charts, taking patient histories, and reviewing medication lists.

Requirements:

  • Medical Assistant Diploma/Certificate from an accredited school.
  • At least 2+ years of experience in Primary Care or working with geriatric populations.
  • Must own reliable devices with video capability and have a valid Arizona Driver's License.
  • Active CPR and Basic Life Support (BLS) certification.
  • Strong verbal and written communication skills.
  • Experience working with electronic health records and Google Suite.
  • Bilingual (Spanish) preferred.


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