Customer Experience Associate

3 weeks ago


Schaumburg, Illinois, United States Apple Full time

About the Role

As a Customer Experience Associate at Apple, you will play a crucial role in delivering exceptional support to our customers. This includes helping new owners get started and assisting current ones with efficient solutions.

We are looking for someone who can quickly assess customer situations, provide advice or solutions on the spot, and refer customers to support team members when necessary. Personal training for new customers is also an essential part of this role, as you will help them acquire the basic skills needed to start working on photo, video, and music projects.

The estimated salary for this position is around $50,000-$60,000 per year, depending on location and experience. As an Apple employee, you will be part of a diverse and inclusive team that values equality and strives to create a positive work environment.



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