Technical Support Specialist

1 week ago


Stuart, Iowa, United States AceK9 Radiotronics Full time
Job Overview

AceK9/Radiotronics is a leading manufacturer and installer of electronic safety products for Police K9s. We are seeking an experienced Technical Support Representative to join our team.

About the Role

This full-time position requires a skilled Technical Support Representative / Production Tech to provide technical assistance to customers, installers, and internal teams.

Key Responsibilities
  • Answer customer inquiries via phone and text.
  • Provide technical support to installers and internal teams.
  • Solder board components and build wiring assemblies.
  • Assemble and test equipment before shipping.
  • Quote and troubleshoot existing electronics, replace or remove malfunctioning parts, and program new versions of our equipment.
Requirements and Qualifications
  • High school diploma or equivalent.
  • Basic knowledge of Office 365.
  • Certification or degree in vehicle electronics is preferred.
  • Previous experience in a similar role is a plus.
Compensation Package

$18.00-$22.00 per hour, paid time off, retirement plan, and health insurance assistance.

About Us

AceK9/Radiotronics is a 35+ year-old company dedicated to manufacturing and installing electronic safety products for Police K9s.



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