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Senior Operations Manager II
1 month ago
Ryder is seeking a highly skilled Senior Operations Manager II to lead our team in St. Charles, IL. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our shop, ensuring that our customers receive exceptional service and that our operations are running smoothly.
Key Responsibilities:- Operations Management: Oversee the execution of our workflow management process, ensuring that our technicians are working efficiently and effectively.
- Labor Management: Lead and develop a team of operations managers, technicians, and customer service coordinators, providing guidance and support to ensure that our labor needs are met.
- Customer Management: Build and maintain strong relationships with our customers, ensuring that their needs are met and that they receive exceptional service.
- Financial Management: Develop and manage budgets, ensuring that our operations are running within budget and that we are meeting our financial goals.
- Asset Management: Oversee the maintenance and upkeep of our assets, ensuring that they are in good working condition and that we are maximizing their value.
- Quality Management: Ensure that our operations are meeting our quality standards, identifying areas for improvement and implementing corrective actions as needed.
- Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Experience: Four or more years of experience in an operations environment or demonstrated success in a Ryder role; three or more years of supervisory experience required.
- Skills: Strong leadership and communication skills, ability to work independently and as part of a team, and experience with fleet management software preferred.
- Competitive Salary: $85,000 - $90,000 per year.
- Bonus Eligibility: Eligible for an annual bonus, commission, and/or long-term incentive plan.
- Benefits: Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off and a tax-advantaged 401(k) retirement savings plan.
Ryder is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and experienced operations professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
