Lead Retail Store Operations Manager, Tinton Falls
2 days ago
As a key member of the Under Armour store leadership team, the Lead Retail Store Operations Manager is responsible for driving sales growth and profitability while delivering exceptional customer experiences.
Responsibilities- Sales & Omni:
- Supports business plan by driving sales, profitability, and other key objectives for the store
- Effectively utilizes technology to enhance athlete engagement and drive KPIs
- Promotes omni-channel efforts through Apps and Social campaigns
- Brand Image & Customer Experience:
- Leads by example in customer service standards and selling behaviors
- Maintains brand standards of neatness, cleanliness, and organization throughout the store
- Communicates clear expectations for achieving brand standards
- Retail Operations:
- Oversees daily operational procedures
- Partners with Store Manager on payroll/schedule adjustments to meet productivity, payroll, and sales targets
- Supports/leads handling of merchandise through reporting and sales
- Leadership & Team Collaboration/Management:
- Delivers compelling vision and purpose encompassing UA's Core Competencies
- Communicates clear expectations for achieving performance and behavior standards
- Builds and supports relationships with teammates, peers, and leadership to lead positive change
To be considered for this role, you must meet the following minimum requirements:
- Advanced numeracy, literacy, and communication skills
- Fluent in local language and basic verbal English skills
- Proficient in use of computers and other technology
- Knowledgeable of employment laws including compliance with federal, state, and local requirements
- 1 year of experience in a sports/apparel & footwear retail environment
- One year of retail supervisory experience
- High School education or equivalent
- Availability to work a flexible schedule, including holidays, nights, and weekends
The estimated salary for this role is $22.50-$31.50 per hour based on location and industry standards. As a Full-Time employee at Under Armour, you will receive a generous employee discount (50% off full-price items and 30% off sale items), medical, dental, and vision benefits, monthly bonus incentive pay eligibility, paid time off and holiday pay benefits, and more.
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