Lead Retail Store Operations Manager, Tinton Falls

2 days ago


Tinton Falls, New Jersey, United States Under Armour Full time
Role Overview

As a key member of the Under Armour store leadership team, the Lead Retail Store Operations Manager is responsible for driving sales growth and profitability while delivering exceptional customer experiences.

Responsibilities
  • Sales & Omni:
    • Supports business plan by driving sales, profitability, and other key objectives for the store
    • Effectively utilizes technology to enhance athlete engagement and drive KPIs
    • Promotes omni-channel efforts through Apps and Social campaigns
  • Brand Image & Customer Experience:
    • Leads by example in customer service standards and selling behaviors
    • Maintains brand standards of neatness, cleanliness, and organization throughout the store
    • Communicates clear expectations for achieving brand standards
  • Retail Operations:
    • Oversees daily operational procedures
    • Partners with Store Manager on payroll/schedule adjustments to meet productivity, payroll, and sales targets
    • Supports/leads handling of merchandise through reporting and sales
  • Leadership & Team Collaboration/Management:
    • Delivers compelling vision and purpose encompassing UA's Core Competencies
    • Communicates clear expectations for achieving performance and behavior standards
    • Builds and supports relationships with teammates, peers, and leadership to lead positive change
Requirements

To be considered for this role, you must meet the following minimum requirements:

  • Advanced numeracy, literacy, and communication skills
  • Fluent in local language and basic verbal English skills
  • Proficient in use of computers and other technology
  • Knowledgeable of employment laws including compliance with federal, state, and local requirements
  • 1 year of experience in a sports/apparel & footwear retail environment
  • One year of retail supervisory experience
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends
Salary and Benefits

The estimated salary for this role is $22.50-$31.50 per hour based on location and industry standards. As a Full-Time employee at Under Armour, you will receive a generous employee discount (50% off full-price items and 30% off sale items), medical, dental, and vision benefits, monthly bonus incentive pay eligibility, paid time off and holiday pay benefits, and more.



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