Service Warranty Coordinator

2 weeks ago


Scottsbluff, Nebraska, United States 21st Century Equipment Full time

Job Summary

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We are seeking a highly skilled Service Warranty Coordinator to join our team at 21st Century Equipment LLC. As a key member of our team, you will play a critical role in reviewing, revising, and processing parts and service warranty claims, creating Product Improvement Programs (PIPs), and reconciling warranty and manufacturer difference accounts.


Responsibilities and Requirements

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Key responsibilities include:

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  • Reviewing, revising, and processing parts and service warranty claims">
  • Communicating with service and parts personnel regarding returned, rejected, and parts request claims">
  • Creating Product Improvement Programs (PIPs)">
  • Reconciling warranty and manufacturer difference accounts">
  • Maintaining accurate records and reporting">


Qualifications

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To be successful in this role, you must have 2+ years' experience in service department operations, a high school diploma or equivalency, attention to detail, and extended periods of sitting, standing, and squatting. Proficiency in Deere Warranty system, JDPoint, DTAC systems, and the ability to lift 40 pounds are also essential.



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