Lead Therapist Manager
2 weeks ago
About the Role
We are seeking a skilled and motivated Lead Therapist Manager to join our team at Massage Envy Lubbock. As a key member of our management team, you will be responsible for driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, and ensuring compliance with all laws.
Key Responsibilities
- Manage all operational aspects of the therapy center, including membership growth, retail sales, and team guidance.
- Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance.
- Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
- Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
- Develop positive relationships and build confidence with employees, members, and guests.
What We Offer
- A competitive base pay plus bonuses and commissions.
- Employer-paid healthcare, including medical, dental, and vision plans.
- Paid time off for full-time employees.
- A flexible schedule for a better work-life balance.
- In-depth product and service training.
- 10% to 40% off all products.
Requirements
- Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
- Be a natural leader who can build relationships while motivating, coaching, and supporting a team.
- Be able to have tough conversations in a professional and constructive manner.
- Be able to create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
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