Oncology Clinical Care Coordinator

5 days ago


Hendersonville, North Carolina, United States UNC Health Full time
Job Summary

We are seeking a highly skilled Oncology Clinical Care Coordinator to join our team at UNC Health. The successful candidate will be responsible for coordinating and managing patient care activities to ensure the delivery of high-quality, patient-centered care.

Key Responsibilities
  • Collaborate with the patient access team, triage nursing team, and oncology support services team to streamline the continuum of care for patients actively under treatment.
  • Provide an additional layer of support for high-risk patients to help reduce or resolve complex barriers to care.
  • Serve as the central hub for scheduling advance/complex treatment regimens such as infusions and radiation treatments.
  • Maintain accurate and timely documentation in the electronic health record (Epic) to ensure continuity of care and compliance with regulatory requirements.
  • Act as a liaison between patients, families, and the healthcare team. Facilitate communication and collaboration to ensure comprehensive and coordinated care.
  • Assist with the coordination of outgoing referrals and subsequent prior authorization as needed.
  • Serve as the subject matter expert for infusion, injection, and acute care clinic scheduling.
  • Serve as the subject matter expert for clinical decision making for front end/patient access staff.
  • Serve as a liaison for physicians and other clinical staff when barriers to care are addressed.
Requirements
  • Graduate of an accredited nursing program, with current RN licensure in the state of North Carolina.
  • Basic Life Support (BLS) certification.
  • Two (2) years of clinical nursing experience.
  • Preferred: Graduate of an accredited BSN program, with current RN licensure in the state of North Carolina. Four (4) years of clinical nursing experience; preferably in an oncology setting. Experience with infusion scheduling.
Work Environment

This is a full-time position working 40 hours per week. The work schedule is day shift, and the location is Pardee UNC Health Care.


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