Parts Manager

4 weeks ago


Los Angeles, California, United States BYD COACH & BUS LLC Full time
Job Summary

BYD COACH & BUS LLC is seeking a highly skilled Parts Manager to oversee daily operations in the Customer Service Department. The ideal candidate will have extensive experience in the auto, bus, or heavy-duty truck industry and possess excellent product knowledge.

Key Responsibilities:

  • Manage daily parts sales, warehouse management, and warranty claims
  • Provide exceptional customer service and ensure timely turnaround of customer vehicles
  • Identify and resolve issues in the parts department and ensure achievement of short- and long-term objectives
  • Maintain accurate records of parts replaced under warranty and details of faulty parts
  • Coordinate with vendors for shipping delays and ensure compliance with time

Requirements:

  • Strong leadership and communication skills
  • Extensive experience in the auto, bus, or heavy-duty truck industry
  • Excellent product knowledge and administrative skills
  • Good sales skills and ability to work in different environmental conditions
  • Proficiency in MS Office (Outlook, Word, Excel)

Supervisory Responsibility: Yes

Travel: No travel is expected for this position

Education and Experience: High school diploma or general education degree (GED)



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