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Program Coordinator II
2 months ago
This role involves overseeing the management of two distinct programs, ensuring effective coordination of care and operational functions. The Program Manager II collaborates closely with various stakeholders, including nursing staff and upper management, to deliver high-quality support to individuals in residential settings.
Key Responsibilities:
Service Coordination & Support
- Guarantee the provision of quality assistance for adults with disabilities and brain injuries, focusing on their safety, well-being, and independence.
- Maintain consistent communication with supervisors and relevant parties.
- Engage in weekly discussions with nursing staff regarding program operations and client needs.
- Facilitate the development and implementation of personalized service plans, monitoring progress towards established goals.
- Organize meaningful activities that promote social engagement and skill development.
- Collaborate with nursing staff on medical service delivery.
- Ensure nutritional requirements are met according to individual preferences and dietary guidelines.
- Encourage healthy living practices among individuals served.
- Adhere to medication administration policies and maintain accurate documentation.
- Assist individuals with personal care tasks as necessary.
- Support individuals in completing daily living activities, including cooking and cleaning.
- Ensure adequate staffing coverage in accordance with funding standards.
Positive Behavior Support Implementation
- Apply Positive Behavior Support practices to foster a supportive environment tailored to individual needs.
- Participate in Universal PBS Meetings regularly.
- Provide training and feedback to staff on PBS practices.
- Empower individuals to make choices in various settings.
- Model appropriate behaviors and maintain professional boundaries.
- Utilize effective communication tools to support individuals.
- Encourage the use of assistive technology to enhance independence.
Community Engagement
- Promote healthy relationships and community integration through individualized activities.
- Assist individuals in planning community-based events.
- Facilitate opportunities for individuals to build friendships and connections.
- Create inclusive social environments that foster belonging.
- Guide staff in enhancing their community engagement skills.
Staff Development & Management
- Serve as an advocate for individuals and staff.
- Participate in the hiring process and ensure timely documentation.
- Utilize electronic systems for HR functions.
- Provide ongoing training and supervision to staff.
- Monitor compliance with training requirements.
- Conduct staff evaluations and ensure adherence to policies.
- Facilitate staff meetings and training sessions.
Quality Assurance
- Identify and address program needs promptly.
- Stay informed about program developments and communicate concerns.
- Follow protocols for reporting incidents and maintaining records.
- Ensure the upkeep of facilities and vehicles.
- Safeguard individual records and ensure compliance with standards.
Additional Duties
- Complete all required training and certifications.
- Provide on-call support as needed.
- Respond to emergencies to ensure service continuity.
Qualifications:
- Bachelor's degree preferred or three years of relevant experience.
- Valid driver's license required.
- Two to three years of supervisory experience preferred.
- Basic computer skills necessary.
- Strong critical thinking and communication abilities.
