Senior Business Analyst

1 week ago

Lakeville, Minnesota, United States C4 Technical Services Full time
Job Title: Senior Business Analyst

Job Summary:

We are seeking a highly skilled Senior Business Analyst to join our team at C4 Technical Services. As a Senior Business Analyst, you will play a key role in collaborating with business leaders and IT teams to identify and document business flows, ideas, issues, and opportunities, and translate them into requirements.

Key Responsibilities:

  • Partner with business process owners to continuously improve processes
  • Work with partners to develop and refine business requirements aligned to organizational strategy
  • Provide the interface between the technical resource pool and business partners
  • Build strong relationships with project team members to identify and resolve issues
  • Facilitate process mapping exercises to identify current state and future state processes
  • Plan, conduct, and facilitate the analysis of complex business issues to be solved with process changes and information systems
  • Engage in multiple initiatives simultaneously and maintain ongoing awareness of project requirements
  • Conform to shifting priorities, demands, and timelines through analytical and problem-solving
  • Lead and participate in a variety of project requirements gathering activities utilizing established departmental practices and templates
  • Keep project meetings to a cadence to motivate and keep project team members focused
  • May engage in process and application testing, documenting issues and resolutions

Requirements:

  • A four-year degree in Information Technology or a related field (or equivalent experience)
  • Five years' experience as a Business Analyst, preferably in transportation
  • Natural desire to take ownership and accountability for the requirements phase/outcomes
  • Proven talent in planning and estimating business analysis activities for project and scope of work
  • Proven skills in elicitation, organization, and scribing of business requirements into high-quality features, user stories, and acceptance criteria
  • Proven and excellent meeting facilitation and communication skills
  • Ability to differentiate and organize business, solution-oriented functional, and non-functional requirements during meetings and ultimately in scribed and approved deliverables
  • Business Process Development experience combined with the demonstrated ability to work one-on-one or in groups with end users to elicit business requirements in a relationship-based manner
  • Proven experience in process mapping in tools such as Visio, Miro, etc.
  • Strong ability to lead meetings and conversations - asking questions, managing the dialogue to achieve the objectives and agenda of the discussion
  • Ability to effectively illustrate design, development, and testing process both to our Business partners using non-technical jargon as well as IT partners for technical delivery
  • Ability to learn quickly and operate effectively in a fast-paced environment
  • Results-oriented - Strong analytical, organizational, and communication skills
  • Strong situational awareness, excellent analytical, and problem-solving skills
  • Proficient in Microsoft Office (Word, Excel, and Outlook), JIRA, and Confluence or similar tools
  • Excellent interpersonal skills and demonstrated ability to effectively collaborate with a variety of people and cultures, within ATS business units as well as external customers, partners, and suppliers
  • Willing and able to travel infrequently, including overnight travel

What We Offer:

C4 Technical Services offers a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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