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Patient Services Coordinator

2 months ago

Berkley, Michigan, United States RADX INC Full time
Job Overview

Position: Patient Services Coordinator - Radiology Center

RADX INC is seeking a dedicated and detail-oriented Patient Services Coordinator to enhance our team at a prominent radiology center. The successful candidate will play a vital role in providing exceptional service to our patients and visitors while managing essential administrative functions to ensure the smooth operation of our facility.

Key Responsibilities:

  • Greet patients and visitors warmly, ensuring a welcoming atmosphere
  • Handle incoming calls and manage appointment scheduling efficiently
  • Deliver outstanding customer service consistently
  • Oversee patient registration processes, including check-in and check-out
  • Accurately verify patient information and insurance details
  • Process payments and maintain patient records with utmost confidentiality
  • Assist with various administrative tasks such as filing and data management
  • Communicate clearly and effectively with patients, medical staff, and other professionals
  • Maintain a tidy and organized waiting area for patients

If you possess a strong work ethic, a positive attitude, and a commitment to providing excellent customer service, we encourage you to explore this rewarding opportunity.

Qualifications:

  • High school diploma or equivalent required
  • Previous experience in a healthcare setting, particularly in a radiology environment, is preferred
  • Exceptional communication and customer service skills
  • Able to multitask effectively in a dynamic environment
  • Familiarity with Google Suites, Outlook, and electronic medical record systems
  • Strong attention to detail and commitment to confidentiality
  • Professional appearance and demeanor
  • Excellent interpersonal skills and a compassionate approach
  • Prior experience in a medical office is essential
  • Knowledge of medical terminology is required
  • Bilingual abilities are an advantage