Crisis Intervention Specialist

1 month ago


Buffalo, New York, United States Endeavor Health Services Full time
Crisis Counselor I Job Description

Endeavor Health Services is seeking a compassionate and dedicated Crisis Counselor I to provide immediate and expert support to individuals in distress.

As a vital member of our crisis intervention team, you will offer emotional support, crisis resolution, and guidance to those facing urgent mental health challenges.

Your role is crucial in helping our clients navigate through their toughest moments, offering a lifeline during times of severe stress and crisis.

Duties and Responsibilities:

  • Conduct rapid assessments of individuals to triage for crisis service needs.
  • Direct individuals to appropriate staff members to begin crisis visits.
  • Conduct person-centered interviews to assess individual needs.
  • Complete pre-admissions screenings to determine appropriate levels of care.
  • Develop strength-based treatment plans involving individuals and their treatment teams.
  • Utilize evidence-based practices and screening tools as required by program regulations and guidelines.
  • Conduct risk assessments and suicide screenings on each individual presenting to the program.
  • Utilize supervision from the Program Supervisor and/or Program Director on a weekly basis.
  • Complete all documentation in the EHR in a timely and accurate manner.
  • Follow agency protocol for internal referrals.
  • Utilize knowledge of community resources to review linkage plans and referrals to external resources.
  • Participate in warm hand-offs for individuals referred through the Behavioral Health Team, Clubhouse, FACT, SOS, clinical services, PROS, TCM, PSR, or other internal programs.
  • Conduct whole person health screenings at selected community organizations.
  • Develop and facilitate groups within the clubhouse setting.
  • Refer individuals to higher levels of care as needed.
  • Review follow-up calls with clients and referral sources according to agency schedule.

Requirements:

  • Bachelor's Degree in Social Work or related field.
  • One year of direct service experience, post-graduate experience required.
  • Demonstrable knowledge base for providing direct clinical services and advisement to clients.

Salary: $23.43/hour - $26.35/hour depending on education, experience, and credentials.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of diversity, equity, inclusion, and belonging.



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