Crisis Intervention Specialist

2 weeks ago


Buffalo, New York, United States Endeavor Health Services Full time

Crisis Intervention Specialist

Endeavor Health Services is seeking a compassionate and dedicated Crisis Intervention Specialist to provide immediate and expert support to individuals in distress.

As a vital member of our crisis intervention team, you will offer emotional support, crisis resolution, and guidance to those facing urgent mental health challenges.

Your role is crucial in helping our clients navigate through their toughest moments, offering a lifeline during times of severe stress and crisis.

The successful candidate will be responsible for utilizing ongoing supervision to assist and grow in their position as part of the Crisis Stabilization Center (EAST Haven) Team.

The specialist functions as a member of the team providing direct service to people at the Center in need of immediate intervention and assisting with emerging situational circumstances.

Directs people to appropriate staff member to begin crisis visit.

Conduct pre-admissions screenings to determine appropriate level of care for the individual based on information gathered and knowledge of agency/community resources.

Gather information for completing appropriate strength-based treatment planning, involving both the individual and their treatment team.

BH Risk Formulation; Conduct risk assessment/suicide screenings on each person presenting to the program; Utilize supervision from the Program Supervisor and/or Program Director on a weekly basis and follow directives given by a supervisor.

Utilize knowledge of community resources to review linkage plans and referrals to external resources.

Conducts whole person health screenings at selected community organizations.

Refer people, when appropriate, to a higher level of care including ECMC CPEP, detoxification services, and/or respite services under the direction of a senior staff member including Crisis Counselor II, Program Supervisor, or Director.

Responsible for ensuring compliance with all agency policies, procedures, and governmental regulations including, but not limited to, all HIPAA policies.

Assists individuals and/or families in identifying barriers that prevent them from accessing services and works with the agency team to help develop alternatives to barriers.

Pursues continuing & community education to develop skills necessary to effectively treat high-risk populations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess a Bachelor's Degree from a recognized college or university in social work and/or possess a CASAC (no "T" certification accepted).

One year experience of direct service, post-graduate experience required. Endeavor Health Services is an equal opportunity employer committed to championing the principles of diversity, equity, inclusion, and belonging.

We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.



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