AWS Cloud Contact Center Solutions Engineer
7 days ago
At ABBTECH Professional Resources, we are seeking a highly skilled AWS Cloud Contact Center Solutions Engineer to join our team.
Job Summary:We are looking for a Senior AWS Connect Technical Architect with experience migrating large client environments to AWS Connect. The ideal candidate should have expertise in building custom desktop applications in AWS Connect, integrating AWS Connect to CRM Systems and Hosted Legacy Client Applications, as well as integrating third-party solutions to AWS Connect (e.g., WFO vendors, Reposting Solutions, PSTN Carriers, etc.). Additionally, the successful candidate will have experience building accelerators in the AWS Ecosystem to create and support Generative AI solutions.
The salary range for this position is $120,000 - $180,000 per year, depending on experience.
Responsibilities:
- Migrate large client environments to AWS Connect
- Design and build custom desktop applications in AWS Connect
- Integrate AWS Connect to CRM Systems and Hosted Legacy Client Applications
- Integrate third-party solutions to AWS Connect
- Build accelerators in the AWS Ecosystem to create and support Generative AI solutions
This is a regular, full-time position with benefits including medical, dental, and vision offerings, weekly direct deposit, paid holidays and personal time off, 401(k) with match, voluntary life and AD&D, short/long-term disability, and pre-paid legal and employee assistance programs.
AABBTECH is an Equal Opportunity Employer and welcomes diversity in the workplace.
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