Wendy's Restaurant Operations Manager
4 weeks ago
Restaurant Shift Manager Job Description
At Wenspok Companies, we are seeking a highly motivated and results-driven Restaurant Shift Manager to join our team. As a Restaurant Shift Manager, you will be responsible for managing an entire shift of restaurant operations, including training, developing, and mentoring staff, creating a warm and welcoming work and dining environment, and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Train, develop, and mentor staff to ensure they have the skills and knowledge needed to provide excellent customer service.
- Create a warm and welcoming work and dining environment that reflects the Wendy's brand.
- Monitor and reinforce food safety procedures to ensure the highest level of quality and safety.
- Maximize store sales and profit goals by implementing effective sales strategies and managing inventory.
- Maintain QSC standards to ensure the highest level of quality and cleanliness.
- Ensure the protection of Wendy's brand and assets by implementing effective security measures.
- Demonstrate drive for results by setting and achieving sales and profit goals.
Requirements:
- At least 18 years of age.
- High school diploma or equivalent preferred.
- Minimum of one year Shift Manager or equivalent experience required.
- Flexibility to work rotating shifts, including weekends and holidays.
- Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment.
- Excellent problem-solving and decision-making skills, results-oriented, and customer-focused.
About Wenspok Companies:
Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate over 67 Wendy's restaurants across multiple states and employ over 2,500 team members. We are committed to providing our team members with a positive and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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