Sales and Customer Service Specialist

12 hours ago


Dripping Springs, Texas, United States H-E-B Full time

Our Story
H-E-B has been serving Texas and Mexico since 1905. We've grown from a small dry goods store to a leading grocery retailer with over 400 locations. Our commitment to quality, service, and community involvement has earned us a loyal customer base and numerous awards and recognition.

Role Overview
We're seeking a dedicated customer service representative to join our team at H-E-B. This role requires a strong commitment to providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and equipment.
  • Stock shelves, face merchandise, and rotate stock to ensure that products are easily accessible and visible to customers.
  • Process transactions accurately and efficiently using the cash register system.
  • Assist with inventory control, including counting and reconciling inventory, monitoring stock levels, and reporting any discrepancies.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping experience.
  • Collaborate with colleagues to achieve sales goals, share knowledge, and provide support as needed.

Requirements

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Able to lift up to 65 pounds and stand for long periods of time.


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