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Automotive Sales Professional

2 months ago

Matteson, Illinois, United States Gerald Auto Group Full time
About the Role

We are seeking a highly motivated and results-driven Internet Sales Professional to join our team at Gerald Auto Group. As an Internet Sales Professional, you will play a critical role in developing and implementing our e-commerce platform, responding to sales leads, and providing exceptional customer service.

Key Responsibilities
  • Monitor and respond to all Internet leads, ensuring timely and effective communication with customers.
  • Develop and maintain client prospecting files, including gathering and analyzing customer data.
  • Provide accurate and competitive pricing, rates, and inventory availability to customers.
  • Meet and greet prospects, presenting and demonstrating inventory in a professional and courteous manner.
  • Process and submit credit applications, ensuring compliance with dealership policies and procedures.
  • Stay up-to-date on products, market trends, and certifications, applying this knowledge to provide exceptional customer service.
  • Understand and implement our dealership's sales process, ensuring consistency and quality in all interactions.
  • Maintain high standards for Customer Service Index (CSI), Gross Average, and monthly units, contributing to the dealership's overall success.
  • Take high-quality digital photos for posting on our website, showcasing our inventory in the best possible light.
  • Familiarity with Client Relationship Management (CRM) software is essential for this role.
What We Offer

As an Internet Sales Professional at Gerald Auto Group, you can expect a competitive compensation package, comprehensive training for career advancement, and a range of benefits, including medical, dental, and vision insurance, 401K with company match, paid vacations and holidays, and a great work environment.