Front Desk Associate
3 weeks ago
We are seeking a skilled and friendly Bell Attendant to join our team at the Crowne Plaza Knoxville. As a Bell Attendant, you will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.
About the Job:
The ideal candidate will have prior experience in hospitality, excellent communication skills, and the ability to lift over 25 pounds. You will work closely with the front desk staff and bell captain to provide check-in services, respond to guest requests, and ensure the bell desk is always neat and tidy. Your flexible schedule and availability to work weekends and holidays will make you an asset to our team.
Responsibilities:
- Provide exceptional customer service, answering guest requests and assisting with other duties as assigned
- Support the front desk staff and bell captain with check-in and responding to guest requests
- Assist with guest luggage and carry items to their room on bell carts in a safe and professional manner
- Welcome guests upon their arrival to the hotel and see them off upon departure
Compensation and Benefits:
This role offers a competitive hourly rate of $15 plus tips, employee benefits including health, dental, vision, and term life insurance, paid time off, free on-site parking, free employee meals, employee referral program, and discounted KAT bus passes.
About Our Hotel:
The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas, boasting 195 well-appointed rooms and 15,000 sq ft of meeting space. Our central location makes us the perfect choice for business and leisure travelers alike.
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