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Customer Service Representative

2 months ago

Washington, United States Insuringdmv Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Insuringdmv. As a key member of our sales team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Establish and maintain strong relationships with customers to understand their needs and preferences
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide them with personalized recommendations
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs
  • Work collaboratively with the sales team to achieve sales targets and grow the business
  • Stay up-to-date with industry trends and developments to ensure that customers receive the best possible advice and service
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented with a strong focus on customer satisfaction
  • Detail-oriented with a high level of accuracy and attention to detail
  • Proactive in problem-solving with a strong ability to think critically
  • Able to learn computer functions and use technology to support sales and customer service activities
  • Ability to work in a team environment and contribute to the success of the team
What We Offer
  • A competitive salary and commission/bonus structure
  • Health benefits and paid time off (vacation and personal/sick days)
  • Flexible hours and a dynamic work environment
  • Opportunities for growth and advancement within the company