Dollar Store Customer Advocate Opportunity

6 days ago


Cotulla, Texas, United States Family Dollar Full time
Service Delivery Associate

We are seeking an ambitious and results-driven individual to assume the position of Customer Service Representative at Family Dollar, focused on delivering top-notch service to our valued customers.

About the Job Description:
  • Ensure a superior shopping experience by offering outstanding service and support.
  • Connect with customers, assist with product selection, and respond to inquiries about store operations.
  • Efficiently process transactions and manage returns/exchanges with professionalism.
Compensation Package:

The estimated annual salary for this role is $42,000 - $52,000, contingent upon location and prior work experience.

Main Responsibilities:

You will be responsible for:

  1. Maintaining a clean and organized store environment, adhering to company guidelines.
  2. Merchandising and restocking shelves to create a visually appealing store display.
  3. Handling customer transactions and resolving return/exchange issues in a professional manner.
  4. Collaborating with colleagues to meet sales targets and promote a positive team atmosphere.
Essential Requirements:

To succeed in this role, you should possess:

  • A high school diploma or equivalent education.
  • Exceptional communication and interpersonal skills.
  • Ability to work varied shifts, including weekends and holidays.
Company Perks:

We offer:

  • A comprehensive training program designed to ensure your success in the role.
  • A dynamic and supportive work environment.
  • Opportunities for career advancement within the company.


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