Customer Service Representative Role

5 days ago


Cotulla, Texas, United States Family Dollar Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to fill the position of Customer Service Representative at Family Dollar.

About the Job:
  • Deliver exceptional service to customers, ensuring a positive shopping experience.
  • Greet customers, assist with merchandise selection, and answer questions regarding store and product information.
  • Accurately complete cash register transactions and process returns or exchanges in a professional manner.
Compensation:

The estimated annual salary for this role is $35,000 - $45,000, depending on location and experience.

Key Responsibilities:

As a Customer Service Representative, you will be responsible for:

  1. Maintaining a clean and organized store environment, adhering to company standards.
  2. Restocking shelves and facing merchandise to ensure a visually appealing display.
  3. Processing customer transactions and handling returns or exchanges in a professional manner.
  4. Working effectively with colleagues to achieve sales goals and promote a positive team atmosphere.
Requirements:

To be successful in this role, you should possess:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Able to work a variety of shifts, including weekends and holidays.
Benefits:

In addition to a competitive salary, we offer:

  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive work environment.
  • Opportunities for career advancement within the company.


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